We use the details you send us to respond to your enquiry or support request. We do not sell your personal information.
Information we receive
When you use the contact form or contact us directly, we may receive your name, email address, telephone number, message and any information you choose to include. For contact-form security, the enquiry also records the source IP address, browser information and submission time.
Our hosting systems may also record basic technical information such as an IP address, browser type, requested page and time of access. This information helps us operate and protect the website.
How we use information
- To reply to enquiries and support requests.
- To understand the service or assistance you need.
- To operate, secure and improve this website.
- To identify automated spam, abuse and repeated misuse.
- To maintain appropriate business and support records.
Retention and security
We keep information only for as long as it is reasonably needed for the enquiry, support relationship, business records or security requirements. Contact-form security details are kept with the enquiry so we can investigate repeated spam or abuse. We use practical technical and organisational measures to protect the information we handle.
No online system can be guaranteed completely secure. Please do not send passwords or sensitive login information through the contact form, email or WhatsApp.
Your choices
You can contact us to ask about the personal information we hold about you, request a correction or ask us to delete information where appropriate.
The website stores only your selected light or dark theme on your own device. We do not use advertising or analytics cookies. Cloudflare Turnstile processes temporary security signals when the contact form is displayed or submitted.
Contact us about privacy
Email support@buildyouritcy.com if you have a privacy question or request.